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Cloud Phones / VOIP

Cloud Phones / VOIP

With our cloud phones offering we provide enterprise services without the cost. Our phones can be moved around freely wherever you have internet access. You can even configure an extension on your smartphone, so you have access to your office phone system wherever you are. Our phones make use of VOIP technology to save you money on calls.

 

Request Demo  Get a Quote

Features

 

Keep your number

Keep your number

We can move your existing number to our platform. We are happy to manage the porting process for you. We can also provide new numbers from any UK area.

 

Self Administration

Self Administration

Our management portal lets you configure and manage all of your phone system yourself. We also include support with our phone lines and are always happy to help

 

Call Recording

Call Recording

You can configure call recording on incoming calls by phone number and outgoing calls by extension

 

Conference Calls

Conference Calls

We provide a conference room for each customer. This can be used by anyone in your company or outside

 

Free 033 Numbers

Free 033 Numbers

We can provide free 033 numbers which are the new replacement for 0845 numbers.

 

Music on Hold

Music on Hold

You can use any public domain or music you have the rights for as hold music in our system.

 

Cheap phone calls

Cheap phone calls

We route our calls via the internet to provide you cheap phone calls anywhere in the world.

 

Many More

Many More

Our system provides numerous features please contact us to find out how we can help your business.

Prices

  • Phone Extension

  • From £6 /extension/month

  • All Features of our phone system
  • Free internal calls
  • UK Calls 1p per minute (01,02,03)
  • UK Standard Mobile Calls from 4p per minute (07)
  • UK Non-Geographic Access Charge 6.25p per minute (084,09)
  • Call Recording / Voicemail Storage £3 per GB per month
  • External Numbers £2 per month
  • Get a Quote

 

Detailed Features

Transfer Calls to other people without talking to them first.

You can see which other extensions are currently in use.

We keep detailed records of all calls made.

Your calls can be automatically forwarded to any destination you wish when busy

Your calls can be automatically forwarded to any destination you wish when there is no answer

Your calls can be automatically forwarded to any destination you wish when your extension is unavailable

If someone is not at their desk you can pick-up any calls which ring there

Calls can be parked into a waiting slot and retrieved by anyone else in your company

Incoming calls can be placed in a call. Various options are available such as informing the caller their place in the queue or even arranging an automated call back when their place in the queue is reached

Call recording can be configured per extension and per incoming number. How long these recordings are kept can be configured by you

Calls can be routed based on many different conditions

Calls can be routed based on configured profiles

Calls can be transferred between your extensions

If you extension is busy new calls can be put on hold until you are free

View and configure you Caller IDs

Calls can be blacklisted based on their caller ID

We provide a configuration conference room to all our customers. This allows multiple people both internal and external to your company to all dial into one conference room from wherever they are

Call other people in your company just by looking up their name

Receive Faxes to an email address.

Calls to your extension can automatically ring any phone number at the same time, such as your mobile phone

Groups of extensions can be configured to all ring at the same time when a number is called

Interactive menus can be configured. Such as "Welcome to company X, Please press 1 for sales, 2 for accounts 3 for support"

An MOS calculation is stored for every call made. This provides an indication of the call quality at each stage of the call

Hold Music can be configured with any public domain music or music you have the rights to use.

Phones can be set-up to act as an intercom or paging system. This is useful if you need to make company wide announcements

Phone Books can be configured and automatically provisioned onto phones. Routing based on phone book entries can also be configured

Phone settings can be automatically provisioned and updated from within the system

Calls can be configured to go to different locations based on the date

Calls can be configured to go to different locations based on the time

Calls can be routed to different locations based on what day of the week it is

Phone can be configured to encrypt all internal calls. Calls which go to outside numbers over the BT network will only be encrypted up to BT

Statistics on calls are stored and reports are available

Managers can monitor calls after they have been transferred

Calls with multiple people are possible

Voicemail can be configured per extension or with shared mailboxes

Your extensions can be configured to dial numbers automatically from a click on your PC

A basic web panel allows you to check the status of calls, parking lots and queues. All in realtime using an advanced websockets and javascript application

About IQ in IT

IQ in IT is a cloud service provider based in Kingston Upon Thames. We offer a complete solution of cloud services including phones, virtual desktops and servers to our clients.

Keep In Touch

  •   info (@) iqin.it
  •   0208 1668716
  •   Vine House, 143 London Road, Kingston Upon Thames, Surrey, KT2 6NH